Shipping policy

Dear visitors,
Dear customers

1. Data acquisition

In order for your orders to be delivered to you as requested, it is necessary for you to enter your

• Delivery address,

• E-mail and

• Telephone number including country code (e.g. GERMANY 0049, AUSTRIA 0043 etc.)

in the context of the checkout/payment process and this personal data is transmitted to the suppliers and shipping service providers responsible for the production and delivery of your order(s) solely for the purpose of coordinating a delivery date by e-mail or telephone or status information on the shipment delivery. You can revoke your consent given in this regard at any time. You can find further information on the subject of data protection under Data privacy policy.

For your orders, even with several canvas or aluminium products per country, shipping costs will only be charged once!

Our shipping partner is DHL and DPD. For larger formats, the items are reliably delivered by a forwarding agent who specialises in the transport of valuable art.

2. Delivery times

Your orders are usually delivered within 4 to 10 working days. For deliveries to European or international countries, longer delivery times may apply depending on the respective shipping method (air freight, etc.). You are welcome to ask me about these.

3. Shipping costs

ATTENTION - WHEN SHIPPING TO COUNTRIES / ZONES

• outside Germany* (mainland)

• outside Europe 1*

• outside Europe 2*

• On islands

the following applies:

Please contact me by e-mail at info@taijntorijn.com before ordering, as additional charges (e.g. additional customs duties etc.) may apply for deliveries to the above-mentioned countries/zones. Unfortunately, these additional fees must be requested from our supplier on a daily basis. I will then be happy to submit a corresponding non-binding offer to you. In the event that you do not accept this offer, I will of course immediately refund the purchase price paid, including shipping costs!

Shipping country/zone	Small format	Large format
Germany*	9,95 €	38,70 €
Europe 1*	39,95 €	73,75 €
Belgium, Denmark, France, Luxembourg, Netherlands, Poland, Czech Republic, Austria
Europe 2*	49,95 €	103,75 €
Bulgaria, Estonia, Finland, Greece, Hungary, Italy, Latvia, Malta, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
Great Britain	64,99 €	122,99 €
Russian Federation	70,99 €	128,99 €
USA	158,99 €	216,99 €
Shipping countries North African territories, Canada, Middle East, parts of Asia	87,99 €	145,99 €
China	110,99 €	168,99 €
Rest of the world	116,99 €	174,99 €

4. Scope of delivery:

Our photo specialist always delivers your order completely and in one shipment. Should a subsequent delivery be necessary in individual cases, this will be free of shipping costs for you! If you are not available at the delivery address on the day of delivery, you will be informed accordingly by our shipping partner. In the case of delivery by a forwarding agent, you will be informed in advance of the delivery date (by e-mail or telephone). With the shipping confirmation, you will also receive the tracking number and can track your package online.

5. Delivery by FREIGHT FORWARDING - "free curbside":

For formats individually agreed between us (see under menu item "commissioned work"), which exceed the formats stated above, or order quantities of more than 10 images, it may be necessary to commission a special freight forwarding company for delivery.

In these cases, please contact me by e-mail at info@taijntorijn.com before ordering, as in these cases shipping costs may differ from those mentioned above.

In the case of delivery by forwarding agent, delivery is "free curbside".

I will be happy to provide you with a corresponding non-binding offer!

If you have any further questions, please feel free to contact me at: info@taijntorijn.com

I wish you much fun and joy with your Taijn Torijn works and products!

Kind regards and all the best

Taijn Torijn

 

Translated with www.deepl.com/translator

Document Status: 03.04.2023